Terms of Service

Effective Date: January 1, 2025  |  Last Updated: September 14, 2026These Terms of Service ("Terms") are entered into between you ("you" or "Client") and Rahmenix Consulting LLC ("Rahmenix," "we," "us," or "our"), an Ohio limited liability company. These Terms govern your access to and use of the Rahmenix website and your interactions with our online services, including inquiries, appointment booking, and intake forms. By accessing this website, booking a call, submitting a form, or otherwise interacting with our online services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services. If you are submitting an inquiry on behalf of a business, you represent that you have the authority to bind that business to these Terms.

Website Purpose

Content on this website is general informational and marketing material about Rahmenix and its consulting services. Nothing on this site constitutes legal, tax, accounting, employment, cybersecurity, compliance, engineering-certification, or other regulated professional advice, and it should not be relied upon as such.

Consulting Services Are Governed by a Separate Agreement

Paid consulting engagements, including the Founder Diagnostic and Strategy Sprint, are governed exclusively by a separately executed written agreement, proposal, Statement of Work ("SOW"), or order form between you and Rahmenix. No client relationship, and no obligation to perform services, is formed merely by visiting this website, booking a call, or submitting an inquiry. If any provision of a signed engagement agreement conflicts with these website Terms, the signed engagement agreement controls.

Scope of Services; What Is Not Included

Rahmenix provides strategic advisory, execution-architecture, workflow-design, documentation, and planning services — including the Rahmenix Systems Method framework, process and workflow mapping, execution boards, RACI models, backlog development, and acceptance criteria. Unless expressly identified in a written Statement of Work, Services do not include hands-on implementation, software development, system administration, managed services, ongoing project management, staffing, legal advice, compliance auditing, cybersecurity certification, or ongoing operational support. Deliverables are designed to make execution build-ready; they do not constitute execution, operation, or management of your systems.

No Outcome Warranty

Rahmenix may provide frameworks, recommendations, documentation, roadmaps, ownership models, acceptance criteria, and other planning deliverables. You retain sole responsibility for implementation, operational decisions, validation, testing, security, compliance, staffing, change management, and all results arising from your use of the deliverables. Rahmenix does not warrant or guarantee any particular business, financial, technical, operational, security, regulatory, or implementation outcome.

Client Responsibilities and Dependencies

Engagement timelines depend on your timely provision of complete and accurate information, access to relevant personnel and systems, and prompt decisions and approvals. You are responsible for the accuracy and completeness of information you provide and for your authorization to share any materials with us. Rahmenix is not responsible for delays, rework, or incomplete deliverables resulting from client delay, unavailable stakeholders, inaccurate information, changed requirements, or third-party dependencies.

Fees, Payment, and Cancellation

Fees for a specific engagement are set out in the applicable proposal or Statement of Work. Published pricing structures, including a deposit-and-delivery payment split (for example, an upfront initiation payment and a balance due upon delivery), are described at a general level on our Strategy Sprint page and confirmed in your specific proposal or SOW, which governs in the event of any difference. Invoices are due upon receipt unless otherwise stated in your engagement agreement. Deposits generally reserve engagement capacity and are earned upon kickoff and are non-refundable once discovery or delivery work has begun, except as otherwise stated in your signed agreement. Applicable taxes are your responsibility unless stated otherwise.

Intellectual Property

Rahmenix retains all right, title, and interest in its pre-existing and independently developed materials, including methodologies, templates, frameworks, processes, tools, know-how, and generalized learnings — including the Rahmenix Systems Method. Subject to full payment, you receive a non-exclusive, non-transferable license to use client-specific deliverables internally for your own business purposes. You may not resell, sublicense, publish, or create derivative commercial works from our frameworks or methodology without our prior written consent. All website content, including text, graphics, logos, and methodology materials, is protected by applicable intellectual property laws.

Confidentiality

Each party agrees to hold the other party’s nonpublic business, technical, operational, and commercial information in confidence and to use it only to fulfill the purposes of the engagement. This obligation does not apply to information that is public, independently developed, rightfully received from a third party without restriction, or disclosure required by law. Do not submit trade secrets or regulated data through general website forms unless a written engagement agreement expressly authorizes secure handling of such information.

Disclaimers and Limitation of Liability

Our website and general content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Rahmenix disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. To the fullest extent permitted by law, Rahmenix’s total aggregate liability arising out of or related to the Services or these Terms will not exceed the amounts actually paid by you to Rahmenix for the specific service giving rise to the claim. Rahmenix is not liable for indirect, incidental, special, consequential, punitive, lost-profit, lost-data, or business-interruption damages, to the fullest extent permitted by law.

Indemnification

You agree to indemnify and hold Rahmenix harmless from claims arising out of materials you provide, your unlawful use of deliverables, your implementation decisions, your violation of applicable law, or your breach of these Terms or an applicable engagement agreement.

Termination

Rahmenix may terminate or suspend an engagement for material breach, non-payment, or prolonged client delay that prevents us from proceeding. Upon termination, you remain responsible for payment for work performed through the termination date, and deposits are treated as described in your signed engagement agreement.

Privacy

Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.

Governing Law, Venue, and Dispute Process

These Terms are governed by the laws of the State of Ohio, without regard to its conflict-of-law principles. In the event of a dispute, the parties agree to first attempt good-faith resolution through direct discussion, followed by mediation if necessary, before pursuing litigation in a court of competent jurisdiction in Ohio.

Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Changes to these website Terms do not retroactively alter a separately signed client engagement agreement unless the parties agree to the change in writing. Continued use of our website after changes are posted constitutes acceptance of the revised Terms.

Contact Us

If you have questions about these Terms of Service, please contact us at info@rahmenix.com or through our Contact page.This page provides general website terms and is not a substitute for a signed engagement agreement, and it is not legal advice. Rahmenix recommends review by qualified Ohio counsel.